Terms of Purchase
1. General Purchase Agreement
These Terms of Purchase apply to all orders placed on this website. By completing checkout and payment, you confirm that you accept these purchase terms, our shipping policy, return policy, and all related service rules. We provide high-quality eco-friendly home cleaning products with sustainable, safe, and practical features for household daily use.
2. Pricing & Payment
All prices displayed on the website are denominated in United States Dollar (USD), which is the only unified settlement currency of the site. We offer sitewide discounts on all products, with maximum discounts up to 70% off regular prices. All displayed prices are final consumer prices.
We do not charge any hidden fees, handling fees, or additional service fees. All transactions are securely processed through authorized payment channels. We reserve the right to adjust product prices according to promotional activities and market updates without prior notice.
3. Shipping & Delivery Policy
We provide free worldwide shipping for all orders with no shipping cost charged to customers. All related tariffs, customs duties, and import fees are fully covered by our store. Customers will not bear any extra expenses during customs clearance and delivery.
All confirmed orders will be processed and dispatched within 1 to 3 working days. The estimated global delivery time is 6 to 12 working days, depending on regional logistics and customs efficiency. We are not responsible for delivery delays caused by force majeure, local customs inspection, or logistics emergencies.
4. Return & Refund Policy
We support a 60-day hassle-free return service for all products. Customers may apply for returns within 60 days after receiving items, provided that the products are unused, undamaged, unopened, and kept in original complete packaging.
Once we receive and verify the returned items, the refund process will be completed within 5 to 10 working days. The full payment will be returned to the original payment account. For all return, refund, order inquiry, and after-sales issues, please contact us through the Contact page on this website.
5. Product Quality & Order Cancellation
All our eco-friendly cleaning products adopt safe, non-toxic, and environmentally friendly formulas with sustainable packaging, strictly inspected to meet daily household use standards. We guarantee the basic quality and practical performance of all products.
We reserve the right to cancel or suspend orders in cases of abnormal order data, false transactions, inventory errors, payment failures, or violation of purchase terms. We will issue a full refund for any cancelled orders caused by our side.
6. Dispute Resolution
All purchase transactions are subject to United States commercial laws. In case of any transaction dispute, both parties shall resolve the issue through friendly communication first. If negotiation fails, disputes shall be settled through legal procedures in accordance with US local laws.